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Frequently Asked Questions

For curing particular health conditions, we recommend “QUURE”. This allows us to acquire the necessary information to create a blend that cures your ailments.
If you would like to simply use our customized bath salts for leisure based on your desired month, we recommend “Your Own Recipe (YOR)” for this.

Orders are processed and dispatched within 48 hours unless there are extraordinary circumstances where this time may be slightly longer or where this falls on a public holiday. Depending on the delivery destination, delivery via Korea Post will take between 30-40 business days due to delays affected by Covid-19 and delivery via FedEx will take between 2-5 days. Please note that these are delivery estimates provided by the delivery merchants.

Because Salt&Oil bath salts are 100% bespoke, we are unable to give returns, refunds, or exchanges at this moment.

If your bath salt isn’t what you expected, try sharing it with someone who can safely use all the ingredients included in your custom blend.

Since we are only budding and crowdfunding; we accept donations only via PayPal. We will soon start accepting other forms of payment. We apologize for any inconvenience.

The donation given to us will allow us to get our production and operations running. In return for your valuable donations, we will send you a customized bath salt just for you as a token of our appreciation.

We ship to most worldwide destinations, including the US, UK, Europe, Canada, the Middle East and Asia. International orders cannot be delivered to PO boxes. Please ensure your delivery address is a street address and a zip code and a contact phone number (including country code) are provided.

If you ordered your bath salt via Korean Post, you can track your parcel here.

If you ordered your bath salt via FedEx, you can track your parcel here.

There are no charges involved for customization. The whole idea is that we allow you to customize your bath salt to your heart’s content without spending lots of money to buy several pre-packed blends and trying to achieve your perfect blend.

We would recommend that you do not share these salts with other people as they are specifically designed for you. However, if you still feel like sharing it with your loved ones, please check the ingredient information and ensure that they will not cause any problems. The user takes full responsibility for sharing these bespoke salts with others.